Case Studies

Background:

A customer supplied critical, obsolete component sourced through a broker at a significantly high cost. As per protocol, we included it in our quotation, but the price raised concerns regarding cost efficiency.

Challenge:

The part’s unavailability through standard channels led to excessive pricing and posed risks for long-term procurement and project viability.

Our Approach:

Our engineering and supply chain teams intervened proactively:

• Engaged directly with the original component manufacturer (OCM).
• Requested a one-time reproduction of the part.
• Negotiated the Minimum Order Quantity (MOQ) from 100,000 to 50,000 units.

Solution & Outcome:

By sourcing directly from the OCM, we:

• Secured 100% genuine parts.
• Delivered significant cost savings.
• Ensured long-term supply reliability and traceability.

Conclusion:

The customer appreciated our strategic approach, which simplified their supply chain and added significant value to their operations.